# MAKHOSONKE ANDROPOV MOYO - Enabling Support Worker
Source: https://hello.cv/makhosonkemoyo
Borehamwood

## About
Highly empathetic and dedicated Enabling Support Worker with a proven ability to provide comprehensive, person-centred care, ensuring the physical, emotional, and mental well-being of individuals. Leverages strong organizational skills and a commitment to continuous learning to deliver tailored assistance, maintain meticulous records, and foster a safe, nurturing environment. Passionate about empowering individuals and enhancing their quality of life through compassionate support.

## Work
### Enabling Night Support Worker | Shaftesbury New Court Place
Delivering compassionate overnight assistance to residents with high support needs, ensuring their comfort, safety, and well-being through vigilant observation and tailored personal care.
- Provided comprehensive personal hygiene assistance, including showering, bathing, and oral care, ensuring dignity and comfort for individuals.
- Facilitated safe mobility and transfers for individuals with challenges, utilizing appropriate equipment to prevent injuries and promote independence.
- Delivered dedicated overnight support, consistently observing and responding to resident needs to maintain a peaceful and secure environment.
- Maintained meticulous records of resident care and observations, ensuring compliance with service requirements and supporting continuity of care.
- Adhered strictly to individualized support plans and company guidelines, delivering tailored assistance and encouragement that enhanced client well-being.
### Care Worker | Milo Care Services
Provided essential daily living support to individuals, encompassing personal care, meal preparation, medication administration, and fostering social engagement.
- Assisted individuals with personal hygiene tasks, including showering, bathing, and oral care, ensuring comfort and dignity.
- Supported individuals with mobility challenges and transfers, utilizing suitable equipment to ensure safety and prevent falls.
- Prepared daily meals and aided with eating and drinking, ensuring nutritional needs were met and promoting client well-being.
- Administered prescribed medications accurately and safely, strictly adhering to company guidelines and individualized support plans.
- Managed domestic chores and errands, including cleaning, laundry, and prescription pickups, maintaining a clean and supportive living environment.
### Health Care Worker | Precious Blood Care Centre
Delivered full-time compassionate and comprehensive care to patients, focusing on vital observations, medication administration, and personal comfort.
- Provided compassionate palliative care to terminally ill patients, prioritizing comfort and dignity throughout their care journey.
- Conducted accurate vital observations and meticulously recorded patient conditions, reporting critical changes promptly to registered staff for timely intervention.
- Administered prescribed medications precisely and safely, adhering strictly to medical protocols and patient care plans.
- Managed incontinence care and implemented preventative measures for pressure sores, ensuring patient hygiene and skin integrity.
- Performed essential personal care, including bed making, oral care, feeding assistance, and basic wound care, enhancing patient well-being.
### Health Care Worker (Part-time – Weekends) | Precious Blood Care Centre
Provided weekend care to patients, focusing on essential health monitoring, personal care, and maintaining a comfortable environment.
- Supported the care of terminally ill patients, ensuring their comfort and providing empathetic assistance during weekend shifts.
- Performed vital observations and reported patient conditions to registered staff, contributing to continuous patient monitoring and care planning.
- Assisted with medication administration and managed personal care tasks, including bed making and oral hygiene.
- Implemented preventative measures for pressure sores and managed incontinence care, upholding high standards of patient hygiene.
- Aided patients with feeding and basic wound care, ensuring their immediate needs were met and comfort maintained.
### Systems Analyst | Treger Products - Monarch Steel (Pvt) Ltd
Analyzed existing IT systems, developed solutions, managed projects, and provided user support, demonstrating strong problem-solving and organizational skills.
- Analyzed existing IT systems to identify inefficiencies and developed innovative solutions, improving operational workflows and system performance.
- Collaborated with cross-functional technical teams to design and execute comprehensive test plans, ensuring system reliability and functionality.
- Managed project timelines and budgets for IT hardware implementations, ensuring on-time and within-budget delivery of critical infrastructure.
- Oversaw multiple IT projects, providing regular progress updates to stakeholders and ensuring successful completion from conception to deployment.
- Developed and delivered user training programs for new technologies, enhancing user proficiency and facilitating seamless system adoption.
### IT Programmer | Treger Products - Monarch Steel (Pvt) Ltd
Developed and maintained computer programs, provided IT support, ensured data security, and created efficient reports for various business needs.
- Tested and debugged computer programs, recommending critical updates to enhance system performance and user experience.
- Provided comprehensive IT support, including software/hardware installation, maintenance, and issue resolution, minimizing operational downtime.
- Secured client/server computers and ensured stringent data security compliance, safeguarding sensitive information and system integrity.
- Developed and optimized reports using Crystal Reports and SQL, ensuring timely data delivery and supporting informed business decisions.
- Trained new users on software and hardware, facilitating smooth adoption of new technologies and improving overall user proficiency.

## Education
### CARE SKILLS LEARNING CERTIFICATIONS | Caregiving and Health Support
- Care Certificate
- A Care Workers Role
- Autism
- Basic Life Support
- Care Planning
- Catheter Care
- The Control of Substances Hazardous to Health (COSHH)
- Induction Lone Working
- Cyber Security
- Risk Assessment
- Positive Behaviour Support
- Pressure Area Care
- Oral Care
- Falls Awareness
- Dignity in Care
- CYP: Development of Children and Young People
- Diabetes Awareness
- Health and Safety
- Person Centred Care
- End of Life
- Learning Disability
- Stroke Awareness
### BRITISH COUNCIL | English Language Proficiency
- International English Language Testing System (IELTS)
### ALISON | Care Assistance and Nursing Studies
- Basics of Care Assistance
- Introduction to Care-giving
- Nursing Studies - Health and Safety
- Movement and Exercise
### PAMBRIDGE INSTITUTE | Quality Management Systems
- ISO 9001:2015 QMS Certificate
### ARACHNID IT COLLEGE | Information Technology
- Microsoft Certified Systems Engineer (MCSE)
### INFORMATION TECHNOLOGY TEAM | Information Technology
- Application +
- Network +
- Website Design & Development
### BETHEL HIGH SCHOOL | General Studies

## Languages
- English

## Skills
### Caregiving & Patient Support
- Personal Hygiene Assistance
- Mobility Assistance
- Patient Transfers
- Overnight Support
- Vital Observations
- Medication Administration
- Palliative Care
- Incontinence Care
- Pressure Sore Prevention
- Wound Care
- Meal Preparation & Feeding Assistance
- Domestic Support
- Individualized Support Plans
- Patient Dignity
- Confidentiality
### Communication & Interpersonal Skills
- Excellent Communicator
- Empathetic Listener
- Social Engagement
- Stakeholder Communication
- Reporting
### Operational & Organizational Skills
- Record Keeping
- Time Management
- Organizational Abilities
- Problem Solving
- Process Adherence
- Health & Safety Compliance
- Risk Assessment
### Technical & IT Skills
- Microsoft Office Suite
- Email Management
- PC Troubleshooting
- Networking
- System Analysis
- IT Support
- Software Testing
- Crystal Reports
- SQL
- User Training
### Professional Development
- Continuous Learning
- Adaptability
- Team Collaboration
- Independent Work
- Ethical Practice

## Interests
### Hobbies
- Listening to Music
- Nature Walks
- Exercising
- Gardening
- Cooking
- Playing Board Games
- Watching Movies

## References
### OLIVER MOMBESHORA
Clinical Service Delivery Lead, Shaftesbury New Court Place | Phone: 0208 238 6990 | Email: omombeshora@shaftesburygroup.org, omombeshora@livability.org.uk
### THULANI DYLAN MASILELA
Mobile: (+44) 7789 143 853 | Email: t.d.masilela@gmail.com
### BRIGHTON NDUMISO KHUMALO
Acting-In-Charge, Precious Blood Care Centre, Bulawayo | Tel No: +263 778 021 011 | Email: khumalobrighton903@gmail.com
### NONYAMEZELO W. NYONI
Mobile: (+263) 772 942 952 | Email: nwnyoni@nyekile.co.zw
### JOHN LUPUWANA
I.T Manager, Treger Products - Monarch Steel (Pvt) Ltd | Work: (+263) 292 882100 EXT 211 | Mobile: +263 772 747 499 | Email: john@tregers.co.zw | Website: https://www.tregerproducts.com
### CHARLES ARNOLD MOYO
Mobile: (+353) 87 036 6317 | Email: charles@ithinksys.co.zw

## Source
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